OpenERP's "Send a message" feature allows the user to include Partner(Customer) as a recipient of messages in records like Invoice, Sale Order, Projects etc. This is a very useful feature considering the fact that history of communications and follow ups can be found along with the record it self.
But at the same time, many people have identified and reported associated inconveniences due to the same feature, because the customers are automatically added as followers of the document after including them in a message. Due to this the partner/customer will receive many further communications related to the document, which is not relevant to the customer.
BroadTech has modified the "mail.thread" model from the "mail" module of Odoo as a solution to this issuse and released the changes as a new module. This module prevents adding partners/ customers as followers of the
document while including them as recipient of a message send via "Send a
message" feature in records.
2 comments:
Hello,
Where can we find this module ?
Hi,
I'm also interested in this. Is this open to download?
Thanks,
Wolfgang
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